FAQ
Q: How do I contact you?
A: You can reach us either at directdelivery@lkfe.com or through our WhatsApp hotline (https://lkf.plus/elite). If it is urgent or after office hours, you can also contact our restaurant direct.
Aria: +852 2804 1116
Baci: +852 2344 0005
FUMI: +852 2328 3302
Kyoto Joe: +852 2804 6800
Tokio Joe: +852 2525 1889
Porterhouse: +852 2522 6366
Q: Can you deliver outside the delivery range?
A: Yes! Please get in touch with us so we can work out a solution for you.
Q: I would like to order from more than one restaurant at once, is it possible?
A: Yes! Please contact our team direct and we’ll work this out for you.
Q: How do I know the order is confirmed once I paid successfully?
A: A confirmation email will be sent to your email inbox. Please also check your junk/spam folder.
Q: I received an email saying “your order is confirmed but without full order details such as delivery date & time”, what should I do?
A: Double check your junk/spam folder in your mailbox. Or call our restaurant team soon.
Q: I want to change my order info or cancel my order, what should I do?
A: Please contact us by WhatsApp or email at your earliest convenience.
Q: Can I arrange corporate order or catering from your online platform?
A: Definitely! Please get in touch with us through our WhatsApp hotline or by email.